Monday, September 29, 2014

Ethiopian Airlines Adjudged ‘Best Airline in Africa’

(Sept 29, 2014, (This Days Live))--Ethiopian Airlines has won the Passenger Choice Awards for “Best Airline in Africa” for the second time in a row at the APEX 2014 EXPO held last week in the Anaheim Convention Centre in California.

The Passenger Choice Awards were created by the US based Airline Passenger Experience Association (APEX) to give voice to airline passengers. APEX encompasses the largest and most comprehensive survey of passengers in 13 languages. It is the most important award in the airline industry since it is the customers themselves, who rate airlines based on their overall experience.

CEO Tewolde Gebremariam of Ethiopian Airlines Group said, “Ethiopian is above all a customer-focused airline with global standard service with superior delivery through its hallmark Ethiopian-flavored African hospitality. Passenger Choice is the most important award in our industry since it is our customers, who rate us by benchmarking our service with others in the industry.

“This award is a strong vote of confidence by our customers and an encouragement to continuously enhance our on-ground and on-board services with a view to meet their high expectations. I wish to thank them for their vote of confidence and our employees for working hard day-in and day-out to make our airline shine high in the sky.” Read more from  This Days Live »

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